Senior Product Manager
We are looking for a Senior Product Owner to manage the product roadmap for our restaurant platform guided by our overall enterprise mission. As a Senior Product Owner at Moneris, you'll collaborate with teams across the organization, work with design and engineering and directly with merchants to build a unified solution for restaurants that makes their lives easier through easy to use products.
Location: You will be based in our Toronto office and will work in a hybrid model.
Reporting Relationship: You will report to the Director of Product, Restaurant Strategy.
What You'll Do:
- Work directly with our Director of Product on the vision and roadmap for the restaurant vertical, setting OKRs and synchronizing them with the enterprise mission.
- Work with designers and developers to conceive, prototype, ship, and improve product features
- Define the value and develop business cases for the Product and support messaging, communication, and customer outreach.
- Work directly with customers through close collaboration with sales and other customer-facing teams and be the champion for the customer internally
- Manage all elements of the product life cycle including gathering and creating product requirements, introducing new features (including determining the appropriate product solution bundle), retiring outdated or redundant features, and providing product support for product launches.
- Identify success and performance metrics for the product you own and adjust to achieve targets.
What You Bring:
- 5+ years of Product Management experience with a track record in developing product roadmaps and requirements gathering.
- Experience with the software development product lifecycle
- Record of identifying opportunities, gaps, or improvements, and recommending solutions to complex issues.
- Experience applying end-to-end design thinking to empathize with customers and build positive customer experiences.
- Passion for restaurants and how technology can help them survive in our ever-changing world
- Entrepreneurial mindset with the ability to go from ambiguity to a compelling vision and strategy
- University degree in Business/Marketing/Commerce or related field. Equivalent job experience can be considered as a substitution.
What You Get:
- Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)
- RRSP matching & defined contribution pension plan
- Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program
- Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture
- A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter
- Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)
Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers
Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted.
At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.
